HubSpot

4.5 (10.5k reviews)

All-in-one CRM platform with marketing, sales, and service tools for growing bus...

VS 2026

Close

4.6 (1.1k reviews)

CRM built for sales teams with built-in calling, email, and sales automation....

HubSpot vs Close: Which Is Better in 2026?

Comprehensive comparison of HubSpot and Close covering features, pricing, pros & cons, and our expert verdict to help you make the right choice for your business.

Quick Overview

HubSpot

  • Best for: Growing businesses, Marketing teams
  • Starting price: Free
  • Category: crm
  • Founded: 2006
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Close

  • Best for: Inside sales teams, Startups
  • Starting price: $49/mo
  • Category: crm
  • Founded: 2013
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Feature Comparison

Side-by-side feature comparison to help you understand the key differences between HubSpot and Close.

Feature
HubSpot
Close
Contact Management
Pipeline Management
Email Tracking
Marketing Automation
Reporting
Mobile App
Integrations
AI Features
Built-in Calling

Our Verdict

After extensive testing and analysis, Close edges out as the winner in this comparison. While both tools excel in their respective areas, Close offers better overall user satisfaction. HubSpot remains a strong alternative, especially for users who prioritize growing businesses.

Winner

Close

Best for Inside sales teams and Startups. Built-in calling.

Try Close
Alternative

HubSpot

Best for Growing businesses and Marketing teams. Generous free tier.

Try HubSpot

Pros & Cons

HubSpot Pros & Cons

Pros
  • Generous free tier
  • All-in-one platform
  • Excellent UI/UX
  • Great educational resources
  • Strong integrations
Cons
  • Expensive at scale
  • Complex pricing tiers
  • Learning curve
  • Limited customization on free tier

Close Pros & Cons

Pros
  • Built-in calling
  • Sales-focused
  • Fast and clean
  • Email sequences
  • Great support
Cons
  • No marketing features
  • Limited customization
  • Can get expensive
  • No free tier

Pricing Comparison

Compare the pricing plans and see which tool offers better value for your budget.

HubSpot

freemium
Starting from Free
Free tier available
Free Free
  • Contact management
  • Email marketing
  • Forms
Starter $20 /mo
  • Remove branding
  • Email automation
  • Goals
Enterprise $3,600 /mo
  • Advanced permissions
  • Predictive lead scoring
  • Custom objects

Close

subscription
Starting from $49 /mo
Startup $49 /mo
  • 3 users
  • Built-in calling
  • Email sequences
Enterprise $149 /mo
  • Unlimited users
  • Custom objects
  • Advanced permissions

Which Tool Is Best For You?

Choose HubSpot if you need:

  • Growing businesses
  • Marketing teams
  • Inbound marketing
  • B2B companies
  • Generous free tier
  • All-in-one platform
Try HubSpot Free

Choose Close if you need:

  • Inside sales teams
  • Startups
  • Cold calling teams
  • B2B sales
  • Built-in calling
  • Sales-focused
Try Close Free

HubSpot vs Close FAQ

What are the main differences between HubSpot and Close?

HubSpot focuses on growing businesses with generous free tier, while Close excels at inside sales teams with built-in calling. Key differences include pricing structure, feature depth, and target user base.

Is HubSpot or Close better for small businesses?

HubSpot offers a free tier which is great for small businesses starting out. For small businesses with limited budgets, consider starting with the tool that offers HubSpot's lower starting price of $0/month.

What is the pricing difference between HubSpot and Close?

HubSpot starts at $0/month with a free tier available, while Close starts at $49/month. Both offer multiple pricing tiers with different feature sets.

Can HubSpot integrate with Close?

While direct integration may vary, both HubSpot and Close support third-party integrations through platforms like Zapier. HubSpot integrates with Salesforce, Slack, Gmail, while Close works with Zapier, Slack, Calendly.

Which tool is easier to use, HubSpot or Close?

Based on user reviews, Close generally receives higher marks for ease of use with a 4.6 rating. However, ease of use can depend on your specific needs and technical background. HubSpot is known for all-in-one platform.

Does HubSpot or Close offer better customer support?

Both HubSpot and Close provide customer support, with options varying by plan tier. HubSpot offers support through standard support channels. Check each tool's specific plan for support details.

What are the pros of HubSpot compared to Close?

HubSpot's main advantages include: Generous free tier, All-in-one platform, Excellent UI/UX. Compared to Close, it's particularly strong for growing businesses.

What are the cons of HubSpot compared to Close?

HubSpot's potential drawbacks include: Expensive at scale, Complex pricing tiers. Close may be a better choice if these limitations affect your use case.

Should I switch from HubSpot to Close or vice versa?

Consider switching if your current tool doesn't meet your needs. Key factors include: current pain points, migration complexity, team training, and total cost of ownership. Use our ROI calculator to estimate the potential impact of switching.

Which tool is best for crm in 2026?

In 2026, Close leads in this comparison with a 4.6 rating. However, the best choice depends on your specific requirements. HubSpot excels for growing businesses, while Close is ideal for inside sales teams.

Written by

AM
Alex Morgan Senior SaaS Analyst

Alex has spent over 8 years analyzing and comparing business software solutions. With a background in enterprise software sales and product management, he brings hands-on experience to every review. Alex specializes in CRM, marketing automation, and sales enablement tools.

127 articles
CRMMarketing AutomationSales Tools